Service Status:

Normal

Please contact Ajasent Support by email or phone for any support related needs.

support@ajasent.com

800.738.2724

When prompted to change your password please follow these steps. 

Type in your old password and let it prompt you to reset your password and follow these requirements,

12 characters

1 capital

1 lowercase

1 number

1 symbol

The password cannot be a previous password or any part of your username or first and last name.

For instruction on resetting your password

 Please click the link below

https://s3.amazonaws.com/simbla-static-2/2020/05/599d82051c13bf00108ebb78/59d7976cd8ff2a0016dacf6d/U2yWq7YmbYuDqe7F3hUu7GQx.pdf1588868440506

If you are needing the ability to print from within the remote desktop,

 please click here for instructions on how to do so.
Below is the link to download the software on your local desktop. Once the download is finished make sure the correct printer is selected as the default then sign back into the remote desktop to activate the feature.

Terminal Works Remote Desktop Printing